If you have a question or query for Luxury Nook then please do not hesitate to contact our dedicated Customer Care team.

Frequently Asked Questions

Please check our Frequently Asked Questions list as this may be able to supply an answer to the most commonly asked questions

Order Enquiry

If your enquiry is regarding an existing order, we recommend that you log into your Customer Account and use the Help Desk in the left hand navigation box to contact us. This will help us locate your order information quickly.

Live Online Support

If you require more immediate assistance during office hours, Customer Care can be contacted through the live chat facility by clicking the image in the side column of the site. If our Customer Care team are not online you can also leave us a message.

Telephone Support

Our Customer Care team are available by telephone from Monday - Thursday: 9.30am to 5pm and Friday: 9.30am to 1pm.

Telephone: 0844 879 3164

Email Support

Our Customer Care team can be contacted via email on the address: support@luxurynook.co.uk

We aim to answer customer enquiries within 24 hours wherever possible.